Access Control FAQs
Why should I
install access control?
This is a
different mindset approach. Many business install burglar alarm systems which will detect that someone is ALREADY INSIDE your property. By installing access control you are stopping people getting through doors, etc via the use of
electronically controlled locks, thus increasing the security and integrity of
What type of
access control system should I install?
This can depend
on several factors. Size and type of business, and budget. Generally speaking
a simple stand-alone digital keypad that controls a electric solenoid release is
classed as access control. If you only have a front door then an audio/video
door entry intercom system may be better to greet your guests and visitors. Larger premises may benefit by installing a networked system that can control
many doors with thousands of users with user-friendly software, etc. Proximity
card technology has improved and is an economical way of introducing access
control with minimum maintenance.
What makes of access control
equipment do you install & maintain?
We currently use Inner Range Integriti for many of our new installations as
this is a world leading hardware and software solution that offers a powerful yet economical access control system. We also install and maintain Paxton Switch2 alongside its sister product, Paxton Net2, which is their flagship IP solution for multiple doors. Others we work on are TDSi, PAC, ACT, BSB Progeny, Bewator,
HID, Europlex, Kantech & others. Call us today.
Does CCTV reduce
point to major reductions in the amount of crime being committed where CCTV
cameras are installed. Digital evidence can also increase the rate of
Do I need to display signs?
Yes. Under the latest GDPR legislation, signs must be displayed. This is because captured images of people is classified as personal data. Businesses must comply with the Data Protection Act or, from May 2018, the General Data Protection Regulation (GDPR). Organisations must notify people that they are taking/recording personal data. The most effective way is by displaying signs within the CCTV area. Signs must be clearly visible, and appropriate in relation to where it is sited, and show details of the organisation operating the system, the purpose of its use and who to contact if for queries.
What is the difference between a DVR and an NVR?
A DVR is known as a Digital Video Recorder. These replace older tapes with hard disks for recording purposes. They are generally analogue but in recent years analogue has given way to approx. 5 different versions of HD (High Definition,) which allows HD images with 4X better images over co-axial cabling. An NVR is a Network Video Recorder. These still record to hard disk but allow connection of IP cameras with up to 8 or 12MP (MegaPixel) images. Some NVRs have POE ports on the back which will provide Power Over Ethernet so a Cat5e cable to each camera will provide power and video
Can I view my cameras remotely?
Yes. Providing we can get a network cable to your broadband router and there is a spare port, we can connect your DVR or NVR and then install the latest App on your mobile phone for viewing purposes.
What is the Data Protection
The Data Protection Act (DPA)
basically gives an individual the right to know what information is held about
them. The DPA ensures that personal information is handled correctly. It states
that anyone who processes personal information must comply with eight
principles, making sure that personal information is:
- Fairly & lawfully processed
- Processed for limited purposes
- Adequate, relevant & not excessive
- Accurate & up to date
- Not kept for longer than is necessary
- Processed in line with your rights
- Not transferred to other countries without adequate protection
- The second area covered by the DPA provides individuals with certain
rights, including the right to find out what personal information is held.
Automatic Gate FAQs
Can I automate my existing
Yes - you can
install our automatic gate operators on almost all types of gates.
Why should I
install automatic gates?
several reasons to do so including security and privacy but also convenience
(particularly in a heavy downpour). If you have young children, it can also
stop them wandering out of the premises.
Where can I buy
Approach us for a free, no
Should I use 24volt or 230volt
24volt operators are useful in a residential environment where lighter gates are
used and safety is paramount. 230v operators can be used either residentially
or commercially but are normally used with larger gates in commercial
applications. 24v systems can benefit from having optional battery backup
installed in case of power cuts. Both systems will need 230v feeds either way.
230v systems can be cheaper as there are less control electronics involved. Please be aware that 230v have a duty cycle of approx. 30% whereas 24v systems
are designed for intensive use.
What does 30%
Duty Cycle mean?
A 30% Duty
Cycle applies to 230volt operators/motors and means that if the operator/motor
runs for 1 minute, it must then rest for 2 minutes (making a 3 minute window,
where 1 minute = approx. 30%). For 230volt systems, how often it will operate is
very important and therefore approx. 20 operations of the gate
/motor can be made within 1 hour. More use than that and a 24volt
system will be required as they can better handle the intensive
What happens if we have a power cut?
optional extra battery backup card with batteries can be installed, however, if
there is no backup battery on your gate operator a key is provided to unlock
the motor mechanism for free access until the power is
Will I need a lock?
As a rule gates
over 2.5 metres in length will require locking although you may install a lock
on any size gate to increase security.
How will I open
Most people use a remote control transmitter & the gate/s will
open for the programmed length of time before closing. You may also want to
install a user-controlled keypad for pedestrians. Some users like to use
an inductive ground loop placed under the drive that detects a car to open upon
Can I open the
gates from my house?
Yes. We provide a range of access control equipment. Wired,
wireless or GSM and IP options are available which can then be integrated to control
features are included?
As a minimum, a set of safety photocell beams are installed to
protect the area between the gates and stop the gates from operating in the
event of an obstruction. You may require a second set if you have large gates or
a short drive. Some of our gate operators are EN compliant having met the latest
European Safety measures including anti-crush features. Look for the EN
Compliant logo. Extra flexible safety edging is available to stop the gate
instantly. These are used when there is a danger of finger trapping or crushing, particularly when there is a diminishing gap at the motor end. A risk assessment must be completed and any risks raised must be implemented to comply with safety legislation. Make sure your installation engineer goes over these with you.
What is Gate Safe?
Gate Safe is an industry authority on automated gate safety. It delivers practical information and training to professionals associated with gate installations, as well as providing helpful advice to gate owners and the general public. Their aim is simple – to prevent further accidents or fatalities occurring as a result of an unsafe electric gate or barrier installation. We have been members since 2017 - (Member 1268).
Wired, wireless, GSM, or IP?
This will depend on a number of things. How easy is it to get cables from the house/property to the gate/door? If you can, you can either go for a cheaper analogue solution with speech only, or opt for digital and go for video as well. This can generally be done on a single pair of wires (depending on cable type). IP solutions will also need cabling and can be managed by you or your IT department.
If it is impossible to get cables in then wireless may be the only option. DECT technology allows systems up to 400m of transmission distance, however, this is in the open air and line-of-sight. In a building this will dramatically reduce but should still be able to cope with 50m to 100m. An on-site test may be needed to verify. GSM may overcome this as long as the SIM card is from a provider with known good signal in the area. Be aware though, this will come with ongoing fees for the SIM card contract.
What type of SIM
card will I need for my GSM Intercom?
We always recommend a Pay As You Go SIM card to start with as
there is no contract. If the calls are frequent you may decide to take up a
contract. Please use a network provider that you know has good signal in your